We built the feedback tool we wanted as an agency.
Pinpoint started inside a working agency, out of years of screenshots in email threads and "the thing on the left". We wanted something clients could use without training, that looked like our own studio, at a fair price.
Why we started
Every agency knows the feeling. A client sends a long email with four screenshots and a question about "the button on the mobile version". Someone spends an afternoon working out what they meant. Then the next round starts.
Visual feedback tools exist, but the ones we tried either confused clients, put another company's brand in front of them, or kept white-label behind their most expensive plans. So we built Pinpoint: clients click the exact spot and comment, with no account, and everything carries your brand.
How we work
We're small and we build in the open with our early users. If something gets in your way, tell us and we'll fix it. We'd rather do a few things very well than everything badly.
Talk to a real person.
Questions, feedback or a feature you need? We read every message.